The best thing about this software was its user interface which makes it easy even for non technical people like me to understand how to operate it properly without any training or expertise in using such systems. Also I liked that all my customer information can be accessed from anywhere at anytime by anyone who has access rights. There are no cons but only benefits as far as i'm concerned because we use simplemdg to manage our MDGs very well. We used simple md g before and when we switched over they were not able to provide us support anymore so now we have been doing everything manually since then till date. This product helps you do your work easily and effectively and saves time also while working within organization's system. It will help save time while doing business related activities. With ease of accessing documents online through internet this reduces paper works being carried out everyday thus saving more energy and other resources too.