If I had to rate this product through customer service, it would get 5 stars. However, I have to review and rate their product. I can't speak for everything they sell, but the Ruyufe Lid coasters I bought didn't work as advertised. I think on a smaller lid maybe they work. But my 1/2" birch top, 2'x4' wasn't closing slowly. But her (Ruyufe) customer support is out of this world! The girl who answered my emails answered them within minutes! She sent to me better installation instructions when I couldn't read the ones that came with the light (printed). And then when I tried to modify the supports hoping I could get them to work and the parts fell out I couldn't see where they fell out she emailed me with a breakdown of the supports and then when it still didn't work and actually broke she apologized and after about 12 hours they got my money back without the broken support I have ordered many things online and I have NEVER had better customer service.
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