The customer service was excellent! They were extremely helpful and professional in every way. I am so thankful to have found them and they are now my go to choice for any type of cleaning need. It would be wonderful if there was a more thorough cleaning of appliances and such. But great job with that too. I was impressed by their attention to detail and how well they worked. So far nothing. I will say though that in the beginning we had a lot of issues with our windows being dirty because of the weather outside. But once we got over that hurdle everything has been smooth sailing.