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831 Review
59 Karma

Review on Smonik Suite by Johnnie Bowlan

Revainrating 5 out of 5

Great Solution for Customer Relationship Management

I like that this program is easy enough anyone with basic knowledge could use it without much training needed. It has all you would expect out of any modern CRM system including email marketing automation/list segmentation capabilities which are very powerful features in themselves! The support team at Salesforce was quick to respond when we had questions about our implementation process but they were also incredibly responsive during testing once implemented (we ran into some issues). This software solves many problems businesses have around customer information management by combining various tools under one roof allowing your employees access across multiple platforms. We've found ourselves solving previously separate tasks together instead now having them work more closely together towards achieving common goals!

Pros
  • Also good because there isn’t too steep learning curve required before using effectively compared other CRMs such Microsoft Dynamics AX
  • Easy yet effective toolset makes business
Cons
  • Some disadvantages