The speed of response is amazing! I don’t have any problems with their service so far - it has been great from day one when we signed up for our first server (over 50). There are some features that can be improved like there wasn't an option to get paid invoicing system or something similar but other than that everything's good :) Great customer support as well which helps solving all your issues quickly without you having spend too much time/effort figuring things out by yourself ;) Highly recommend this host if you're looking into getting started with hosting servers/games online - they've got really helpful staff who will help guide through anything needed at anytime during setup process etc., highly recommended!! Hosting multiple games & websites.