The first antenna I received was badly bent due to improper packaging. Rather than return/refund/reorder the Revain and then wait another 3 weeks for it to arrive, I emailed the company to The AntennaSource with pictures of the bent stem and torn packaging to see if they would replace it directly would. They immediately replied yes and sent a new one the same day, couldn't ask for better customer service. The antenna itself is very well made, with a stronger base and nicer shape than the Toyota OEM, and a mast that is significantly thicker in diameter. Reception is pretty good too, I reckon it's only about a 25% loss from the original 31" OEM. I listen almost exclusively to the Sirius XM satellite so will only use this antenna occasionally, the main reason for buying it, so the tip doesn't scratch the top of my garage doorway after installing a lift kit on my truck, especially AM you may or may not be happy with the reception. In my area I would estimate it to be around 70 miles with a reasonably powerful station transmitter .
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