Product showed up on time. Hooked it up and the arms weren’t quite working how I expected it would in my eyes (the kids didn’t care they still enjoyed it). Contacted the company and they sent a replacement out right away and the replacement works great. The company contacted me after I received the new one to make sure I was satisfied who does that? I’ll tell you who a company that cares about the products they are sending out and wants to grow and learn from customer feedback. I would try another product from them no questions asked. We only get so many hot days here in Minnesota but the kids sure enjoy filling down with the turtle.
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