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Kristi Wood photo
France
1 Level
463 Review
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Review on Hedda Tufted Fabric Storage Ottoman by Christopher Knight Home in Wheat with Dark Brown Finish by Kristi Wood

Revainrating 1 out of 5

Shitty product even shittier company with no customer service

I thought this product was great. Boy was I wrong. Broke within a month of use. The wood on the back has cracked under the fabric and now the hinge is misaligned and uneven when closed. I tried contacting Christopher Knight support but they didn't help. They tell me they have no order records because I bought them through Revain, even though their main website says their products are sold through Revain and other retailers. Don't buy this. I'm so mad I did this and after a month I don't know how to fix it to make sure I'm not just wasting my money.

Pros
  • There's something to it
Cons
  • Reliability