I bought this watch for my husband in May after searching the world for one. It arrived quickly and I set it up (very easily) and it soon became an important part of his daily routine. My husband loves this watch! Now I wonder how he managed without him... until the band broke up. It just fell apart and it looked like there were very little "hooks" holding it together somehow and one of them was missing. It wasn't strictly necessary to attach the bracelet to the watch. This quickly became a big problem, as the missing hours for nighttime viewing were a great loss for him. I have looked through the documents that came with the watch and there is no mention of the band at all. I went back and read the reviews and saw a mention of buyers changing bands but couldn't find any references on how to go about it. After a few days when he didn't have his own watch, I reluctantly bought another one because he got lost on his arm without it. But how do I know it won't happen again in three months? Of course there are other models I could replace it with, but this one worked so well... or almost worked. There was no information about the support service. Big disappointment.
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