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Ireland
1 Level
715 Review
39 Karma

Review on TruLam by Kevin Compton

Revainrating 3 out of 5

Poor Service and False Promises at TruLam

Despite TruLam's claims to be more than just an ordinary office supply business, their customer service is significantly below par. Despite claiming to be your one-stop shop for all office supplies, their variety is limited, and their costs are frequently higher than those of rival stores. Customers are frequently frustrated and unable to finish their projects as a result of the cutting-edge presentation products they promote frequently being out of stock. TruLam's dedication to customer satisfaction, which is utterly nonexistent, is even more worrisome than their poor selection. They have rude and unhelpful customer service personnel who make it obvious that they are not interested in resolving any potential problems. Customers who try to address an issue with an order are met with resistance and justifications rather than solutions. Simply put, TruLam is not a business that values its clients or honors its commitments. Their deceptive marketing and subpar customer service make it obvious that they are not a company worth patronizing. Take your company elsewhere to avoid the headache.

Pros
  • Large variety of workplace supplies available
Cons
  • -