I'm only giving it a 4 because the hose isn't as long as my last hanging shop vacuum cleaner. Also, the hose holder isn't high enough to hold the entire hose and it keeps falling off. It's a lot louder than my last one. Just swapped the hose from the front to the side. WHY? I would buy another because their quality is good but I wish they would leave them alone and not try to improve the old one which was quite good at first. My old lived many years. I hang mine on the stairs in the basement and use it in my three bedroom house (well before they cut the hose down. } Like central vacuuming.
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