BUT - under warranty it changes without problems. The process took three weeks and cost 120 (for shipping). I was not in a hurry - I did not answer right away, I did not immediately send it. That would be faster as well. 1. Write a letter to technical support with a description of the problem. 2. You receive a letter where you need to specify the details of your flash drive (number, etc. - everything is right on it) 3. The flash drive is checked for authenticity and a confirmation letter is sent with permission to exchange under warranty, as well as instructions on how to send it. 4. Send the flash drive by mail. 5. When it arrives, you will be notified, they will also notify you that a new one has been sent to you. Will send a tracking number. 6. When your flash drive arrives at customs, you are told that you must fill out a customs declaration. On the site. Everything is simple and clear (in 2022). The only thing that raised questions for me is that as an order confirmation, you need to attach a screenshot from the correspondence with the company - the letter in which you are informed that a new flash drive has been sent to you. You don't have to pay anything more. 7. After customs clearance via the Internet at the Hong Kong customs, the flash drive was brought to my home in St. Petersburg the next day in the morning. She traveled from the Czech Republic through Austria and Germany))) 8. Throughout the exchange process, you are supported by the same employee - i. E. All correspondence is conducted with one person, all questions are answered quickly. I have two of them - one has been working without problems for six months, and with the second it happened like this. I am ating the review and changing the rating from 4 to 5. More than five years have passed and both flash drives still work for me. To be honest, I'm surprised.
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