I bought a three-year-old child for his birthday. She loves her toy and calls it "Lulu". She was very gentle with Lulu, but now, less than a week later, something is wrong with Lulu. My daughter is very sad and I am very disappointed. Update: I contacted the manufacturer about a noise bug (when turned on the toy makes the same noise until turned off). Here is the answer: Thank you for your message and we are sorry to hear about this problem with your fingerstall. We ask that you return your fingerstall to the retailer you purchased it from for an exchange or full refund, as your warranty should still allow this. Best regards, Sandy
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