Review on Piatnik Christmas Factory Puzzle Jigsaw: A Delightfully Festive Challenge! by Jose Ballard

My family and I have collected many puzzles. It was a pleasure to work with until it happened. We've reached the last 20 pieces. nothing will do. We took it apart and tried again. I still can't put together the final details. We put it on last Christmas (rolled up in a mat) to get back to it because we were so upset. Taken out again in the summer. Still no progress. Decided to try again. I still can't finish. Collecting 980 pieces and not completing the puzzle is extremely awkward. I even contacted Paytnik. You will not answer. This puzzle must be cut incorrectly.