I bought them last summer and around Christmas a bud broke off completely. The support team was very helpful and quickly sent me a new pair. Pros: The sound quality is excellent. They also isolate noise very well and I don't need the volume above 25% for most things. Price! Cons: Cord noise means they're not great for running, but the clip they send is useful, and for walking and general use cord noise is minimal. No volume control on the remote, you can only change the sound or pause the remote, and sometimes double-clicking to change the song requires multiple attempts. They don't tangle, but there are no wired headphones. I also have a pair of Symphonized NRG headphones that people recommend to keep cable noise to a minimum. I actually like the ALNs a bit more because the wood part of the earbuds is smaller and doesn't stick out of my ear as much as the NRGs. Overall this is a great pair especially for the price and I will buy headphones. exclusive to Symphonized.
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