I was looking for a combination of a gaming chair and an office chair. This chair is delivered, indeed it is beautiful and comfortable. Customer service is the WORST. I broke 2 small plastic parts in the box. I emailed the manufacturer and asked them to send me new ones (almost all companies do - no need to worry). They said they couldn't and that I would have to send the whole chair back to Revane for new parts. They also said that this type of damage is not covered by the warranty. They didn't even have anyone to turn to because they couldn't supply new parts. They didn't help.
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