At first my husband said it was cheap crap. He installed it in 5 minutes or even less (must love a skilled person). My 17 year old son is disabled and I need a hand shower to wash him. Our previous one was broken and we both showered that day. This one was the perfect replacement. It's easy, but no problem so far. The length of the hose is perfect so I can bathe him properly without stepping into the shower. (Win in the morning!) I really like the on/off switch so I can turn it off to start frothing and not have to keep searching for the perfect temperature setting and different pressure settings. I plan to buy this product again for our other bathroom during the renovation.
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