They have been very helpful with getting my accounting up-to-date as well as keeping it that way! Very responsive & great support staff are always there when you need them! I've had no problems at all using this product so far but would like for customer service reps/support team to be more available during night time hours (or weekend) - which isn't too much of an issue since they're usually working anyway so not many people around then anyways :) Definitely recommend these guys if your looking into any type of accounting software or bookkeeping system! It has simplified our process significantly by allowing us to access everything we needed from one place rather than having multiple books open separately etc.