First, let's discuss the high build quality of this device. It is made of steel and has a good sense of hardness. The action is smooth and powerful. I like the fact that he can switch hands, I think it helps relax the muscles better. Now for the bad. This thing is small, it's powerful, but it's so small it's hard to use on your back. I find myself holding it with two fingers and leaning over the chair to get it where I need it. If they gave a longer grip this thing would be perfect. So I took off a star, why they chose to micromanage this device when they obviously invested so much in build quality is beyond me. However, I would buy it again if needed and I could make a longer handle for it.
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