The user interface of aditkev dashboard was very easy to use especially when you are new in this space so that it will be helpful if u have no technical background at all! I think they should improve their customer support system because sometimes i used them but they didn't reply me even after 24 hours!! If someone wants great experience with engagement then go ahead otherwise there won t any benefit from using such tool as your competition has more beneficial options than theirs which can easily beat up its competitor's offerings by miles.
They need an overhauling seriously like facebook did few months back!! And also make sure don'r try engaging people who aren;t interested or already engaged into anything else rather engage those guys whom really want what ever service/product offered through website /app etc! It solved my problem regarding how much time does take get lost while surfing internet during day shift without doing work properly?