I like how easy it was to set up, you can't beat this for price! There are some limitations with what apps could be used (we were able use Outlook but had issues getting our clients info), however they have added more services at no cost over time so we've just kept adding them in as needed until now everything works perfectly well together - great software package!! We're using all functions from AIM/Skype calls through email communication which has saved us loads compared when going back 10 years ago where each person would need their own computer system etc.. It also helps keep track if people haven’t turned-up or called into meetings / events without having an app being available too makes life easier especially during busy times.