I like how quick they are to get back with me when needed! They have an amazing team that is always available through email or phone call! Not much but just knowing what we need them too help us understand our Analytics reports can be sometimes confusing at first glance especially if you're not used it this type of tool before using kraftbright's services. But once your fully trained by their experts all will become easy peasy jelly!! We love working w/KRAFTBLICK because its very fast paced environment which made my job easier as Sales Manager for Marketing Automation Services & Digital Solutions Agency (Masa).