Unfortunately, I can't rate the reliability, the product has only been used for a short time. In fact, I just picked it up yesterday. Has some pros: + Item well packaged. Everything in separate bags, sharp metal protrusions were wrapped in bubble wrap. + The metal plate, which, according to the instructions, must be screwed to the bottom of the seat in order to install it on the gas lift was ALREADY SCREWED, which made the assembly almost instant: stick 5 wheels, install the gas lift into the cross, put the seat on the gas lift. All. Even a woman can do it. + The upholstery is very pleasant to the touch, matte, leather imitation. How long it will last is not clear . time will tell. + The appearance is very presentable, the chair looks very "imported" in a good sense of the word + The dimensions are extremely compact, the chair really takes up a minimum of space. Has some cons: I have no complaints about the product. But the features described below, despite the fact that I knew about them right away, are disadvantages for an office chair, regardless of whether you knew about them or not: - support for physiological lordosis (lumbar deflection) is COMPLETELY ABSENT! I am convinced that in the 21st century it is unacceptable to manufacture even budget office furniture that does not take into account this basic anatomical nuance. - There is no front-back seat tilt adjustment, the seat itself or its backrest is static. Lean back or press the back closer will not work - the seat is too hard for my taste
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