The ability to connect with all my colleagues in multiple workstations using this application, I am able to use it from home or even when traveling for meetings.
This software is very easy to get used to as a novice but also allows me to customize things like font size of emails that are sent to me so it's not too overwhelming to read. There could be more features to make it better overall. I have been using NUAGE for over 3 years now and have never had an issue with them! It really helps us stay organized within our department and we can easily access everything through this application.