Except for a 3 day delay, this is not the fault of the wiper manufacturer or seller. It did NOT fit my car as they claimed, which IS, the only "universal adapter" was too tight to fit on the car's wiper arm and I had no intention of forcing it. It just didn't fit. In the meantime, on this site, rather than fiddling with sending it back and NO ARROW at all, while I got something that MATCHED, I got creative and drilled out the clamp hardware from an old wiper and used an existing screw to attach it to this new wiper , because it FITS. The end result has something different. don't think the "universal adapter" fits, others had problems with it too.
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