One star because the hardware and installation process is poor. Installation is difficult as the hardware may differ by 1/4 or more from the templates provided. So be sure to check before you drill any holes in the wall. The front slopes down, causing everything you wear to fall off. You need additional hardware. The shelves hang loose and don't fit snugly against the wall. However, after repeated attempts to secure them, they were lost. I ended up buying brackets to properly attach and secure the shelves. Unless they fix the hardware and improve the installation I will not be buying this product again.
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