The platform is easy to navigate. It can be adapted to multiple organizational structure and workflow. For new users. it can feel overwhelming. Ensure you engage users before implementation. It is easy to pick up. and adjust your processes to the solution. The customer support is also amazing. Some features could be added to make it more modern. however this is rare for a solution based on a classic tool. It is a very helpful tool. It is well worth the investment. We realized that project governance and communication are critical part of the success for our organization. and this tool fit the bill very well! The flexibility of using the tool in different ways depending upon your needs - from simple tracking of projects to complex project portfolio management. It also provides a good support service for both our internal users and customers. There are some features that could be improved, but I think these can be sorted out easily. We have been able to track our projects from concept to completion and provide a better picture of our performance for all stakeholders.