I like how easy it is to use and navigate through all aspects! The design options are fantastic (and they have some really great designs!). We tried looking at other providers but none had as many options or offered our exact service - so we stuck with Brannalytics! They're working hard to improve their UI/UX and add new features/services to make this platform even better than what's currently available in the industry. There may be something there if you need more flexibility from your provider. Try them out first before making any decisions about switching over. Our website gets hundreds of visitors per day which requires us to pick up and change sites often. It became very difficult juggling between multiple providers until we found Brandalysics. With Brandalysics, we were able to get one place where we could manage everything under one roof.