RugPadUSA did not live up to my expectations when I visited their online store, despite the fact that I had great hopes for the company. I had a hard time navigating the website, and I didn't understand what was being said in the merchandise descriptions. After receiving my purchase, I discovered that the rug pad I had ordered was not the correct size and did not adequately fit my rug. The language barrier made it difficult for customer support to communicate with me and help me find a solution to the problem when I contacted them. I also found out that their shipping prices were significantly higher than those of other internet retailers. In general, my experience with RugPadUSA did not live up to my expectations, and I would not suggest their services to anyone else.