The product requires 2 different types of refills, 6 of each. They sent 4 of one and 8 of the other. I ended up going to a hardware store and installing some poles. The pre-drilled holes are unthreaded so the screws can't hold anything in place. We ended up taping them to hold them in the holes. One of the loops at the top of the mesh that goes over the caps to hold them in place is too tight and won't fit over the plastic cap. Once the mesh is in place it is so tight that it is impossible to close it. Unfortunately it was a birthday present and when I picked it up it was too late to return it.
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