Review on Canon PIXMA TS5020 GY Wireless Color Photo Printer with Scanner & Copier, Gray - Efficient Office Product for High-Quality Prints by Nick Beck

Pros: Prints scans and copies crisp copies. Bad: Out of the box, I couldn't connect wirelessly to my desktop computer. I declined and called Canon support. They were pretty quick and seemed to really care. The support agent walked me through the process of connecting to the wireless network twice. After the printer still wouldn't connect after running all the steps a second time, he decided to uninstall the entire software package and then reinstall it from their website. The newly installed software eventually worked. Usually only one call had to be made and took about 25 minutes, quite annoying. The fact that it ended up making great copies like it should means it should still get 5 stars right? Yes, apart from the fact that working with the control panel and pressing the arrow keys, the OK button, the stop and start buttons and the home button to perform various simple quick tasks is not very intuitive in my opinion.