The customer service has been excellent! They have responded quickly when I've had questions about how something works by emailing me back immediately with helpful tips/answers - even if they didn't know themselves (which was often!). Their pricing structure makes it easy enough so we don't feel like our budget will be taken advantage of but still leaves us room in case there's an unexpected expense down the road as well which helps ease any concerns regarding cost management. We are using their services at this time because everything else seems too complicated given my lack of experience doing things myself without help from others who understand what needs done better than I do sometimes.