The customer service is great! We have never had an issue with them throughout our relationship. They are always looking out for us as their employees by giving us opportunities that we can take advantage of so they benefit too! I really like how supportive they are when it comes to helping me learn new skills or taking advantage of work from home days. Sometimes you get stuck in a rut but once they know what we need then everything gets better. Great team overall. Communication could be improved upon more. There needs to be more communication between each other and also internal teams such as HR/ Payroll etc. If you want someone who will support you at all times, look no further than inficare. They truly care about your success and give amazing training programs to help keep you motivated and moving forward. Being able to do my job remotely and work from wherever i am at any given time which helps greatly.