I bought this to replace the sliding strap that broke where I was mounting my phone. The belt is good but I had problems with the buckle not closing. When getting out of the car or tipping, it is unscrewed. I still had the belt buckle he replaced and noticed that the latch on the new buckle didn't stick out as high. Replaced with an old buckle, no problems. I didn't contact the company because I had something that worked.