I am satisfied with the product in general and with the customer service in particular. I take my laptop to testimony and court hearings, and I take advantage not only of the ability to view documents on multiple screens during a mixed hearing, but also the ability to carry the device in my carry-on. However, I would caution anyone using these monitors to support them at the ends with something as simple as a stress ball or a stack of stickers as the monitors are heavy and the hinges allow the monitors to be folded for easy portability. can be separated. After noticing during rehearsal that the monitor was buckling due to one of the hinge arms breaking, I secured the monitor with a stack of papers - it still worked, just wouldn't fold back. Back at the office I contacted customer service via email and they immediately sent me a replacement after I sent photos of the compromised mount. The response from the support provided was five stars. In general, the device is easy to install and configure. Sequencing the monitors for the stream with the mouse took a few minutes, but after that it was a breeze. I highly recommend this product for the responsiveness of the support team and nothing beats the ability to travel with multiple monitors in a carry-on. These devices are undoubtedly becoming more and more advanced thanks to the intelligent developers based on customer feedback. I am happy to recommend the usefulness and functionality of the device and the excellent customer support.
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