The platform has been intuitive for our users to use and it's easy to integrate into existing website designs without much work required by us as developers or designers! I can't think of anything in particular that we dislike about this product but if there was something specific then please let me know so that other customers may benefit from your experience using this software too? It helps create more engaging experiences when people are looking at my clients' websites because they're able to see what their user would be seeing live via webcam.