Let me first say that I purchased this product on August 2nd, 2016 and I really like this product. I don't brush too much, only once in the morning and once in the evening, but I used it anyway and never had a problem. In terms of value for money this kit is second to none on this site. The 12 tips alone are worth the investment, not counting the other tips. I went to my dentist about 2 years after I started using it, the last time was 3 years before I bought it, so it's been a total of 5 years since my last cleaning. He was amazed I got plaque because someone came 6 months later and he said all I did was keep it going. I knew this was my switch to a more thorough source of brushing my teeth, but I didn't even say anything. Also, I followed the initial charge instructions (charged for 16 hours) and the battery held a strong charge (not as strong as day one, but still very strong for 3.5 years). I don't usually write lengthy reviews, but when I find a product I particularly like, I make sure to pay attention to it. After 3.5 years (March 2020) the whole head fell out of the toothbrush and although I was disappointed I realized how much I paid for it and how long I've been using it and realized that I have a lot of value. I was just up to date on everything that was happening and didn't have extra cash but just bought my second set so I have an extra charging station in case something happens. The ONLY reason I gave it 4 stars and not 5 is because I was expecting a battery issue before, but it doesn't matter. Buy the kit, you won't regret it!
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