The ease in which I can search for part numbers, locate them quickly when needed most (eg during an emergency), and have access from any computer or mobile device makes this software very useful! So far so good with no complaints at all.
It's easy enough that even my 10 year old daughter could use it without much help/direction - she loves looking up things online like her older siblings do now as well. We're solving inventory problems by having one place where we keep track of our stock levels vs what needs replacing / being repaired etc; also keeping records about warranty issues & replacements if applicable.