I emailed the seller, stating that I want to replace one seat because, on the whole, the chairs are satisfactory, but I have not received a response after three days. Additionally, I called the seller in the call center two more times and requested for assistance. To summarize: the chairs are quite sweet, but the service is terrible. There was never any response from the seller. Since I had already gathered all of the other chairs and I don't want to take them apart again and spend time and money on a taxi to take them somewhere, aliexpress offered to return the chairs. However, given that I had already collected all of the other chairs and that I don't want to waste time and money on a taxi to take them somewhere, I won't return anything, and it appears that the seller is depending on this.
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