It's easy enought even my parents can use without any training! I love how you get notifications when someone signs in or out of your account so there are no surprises about who signed what paperwork etc..
There isn't anything i dislike at this time but perhaps if we had more options regarding our contracts with clients then maybe those would be added too? We have been using the software since 2016 during which they've always kept adding new features like templates and such making them very intuitive yet powerful as well. If nothing else please give us some sort of option where users could print off documents instead just having access online only - not because its necessary by itself however sometimes things do slip through security filters due to being stored remotely rather than locally therefore allowing other people within same organisation/company sign into system thus causing problems later down stream.