I like that it is easy to use, has many different features for my business needs as well! It was very user friendly once you got used too its functions!! The customer service could be improved upon if they were more proactive about issues with their software or website in general.
This should not take over two weeks just so someone can call them back when there are problems. ! If this product meets your need then go ahead but beware of all other options out therse because after working withe mobilotte i have found another one which does everything better than theirs. !!