We ordered this so we could have a handle that was easier to pack and use when traveling than our current metal cages. We had high expectations based on the good reviews and I am happy to report that we were not disappointed. The cage came quickly (no Prime members). It is very easy to set up and take down. It's spacious enough for our plus sized dog breeds. And it doesn't take up nearly as much space as metal cages. The detachable mesh top is very convenient as it allows us to easily pick up our puppies or bring them back quickly. The doors are easy to use, but there's a merit in just reaching for them. Overall we are very happy with our purchase. That alone would have been enough for 5 stars but when the cage arrived there was a small issue with the carry bag. I contacted "Best Value Deals" ET this afternoon and they responded almost immediately. Your customer service was excellent. My issue was resolved in a timely manner and I would happily buy from them again.
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