The fact that it can be used by multiple users from different locations, which makes things convenient for our customers. We have not found anything we dislike in this software as of yet. If you are looking for something easy and user friendly like some other companies out there, then I would recommend giving them a try! Great customer service team who made everything very simple and intuitive to use at first sight. A great way to keep track of inventory without having all your data stored locally or offsite somewhere else.