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Everette Jean photo
New Zealand, Wellington
1 Level
739 Review
60 Karma

Review on πŸ”’ Megoo 15 Inch Tempered Glass Screen Protector for Surface Book 2/3 - Easy Installation, Scratch Resistant, Compatible with Microsoft Surface Pen by Everette Jean

Revainrating 5 out of 5

Cannot use touchscreen

No matter how good it feels or how easy it is to apply, if you can't use the touchscreen with a protective film, it's useless. I've used two different tablets from this manufacturer and they both severely compromised the touchscreen ability. Now I have to press the screen so hard that it picks up the touch that using the touchscreen becomes impossible. I called Microsoft and thought my Surface Book 3 was defective, but after each diagnosis they concluded the system was fine. We removed the protective film from the screen and it started responding to touches correctly. Since my Surface Book 3 was brand new, I suggested Microsoft replace the device to make sure there were no defects. I received the new Surface Book 3 today and sent it back. I'll make a claim with Megoo to have my screen protector replaced and if it works fine with the touchscreen I'll pay for it (the device could be the culprit) but if it doesn't respond again I won't pay for a defective item. I will update this review when I'm done.

Pros
  • 1-year trial
Cons
  • Neutral