I like that they offer multiple languages so it's easy if one isn't available in my language or maybe even another version has been added since we last used them! They also allow me access when needed via mobile devices which makes things easier as well because sometimes translation software can be cumbersome at times with not always being able/willingto use desktop versions etcetera..
Not sure there was anything bad about this service but again - more options would help keep us informed :) We've had great luck using their services over other ones out here where i'm assuming some people just pick up something similar once hired by someone else without realizing how much better these guys really make life simpler (and cheaper).