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806 Review
85 Karma

Review on GaggleAMP by Randy Brimmer

Revainrating 4 out of 5

Great tool + lots of support from sales reps

I like how easy it can be for our team members who are not as tech savvy with computers or have limited time/resources available to learn new tools quickly! It's also super helpful that there is so much training material out-of-the box which has been great in getting everyone up & running right away - no waiting weeks before you get started! The ability to set custom fields within each post allows us to track additional data points beyond what we've already included (i.e., when someone posts about their experience using a specific product).

img 1 attached to GaggleAMP review by Randy Brimmer

We're able to use this feature frequently throughout various campaigns to help measure success across channels (website vs email) and products used during customer interactions.

Pros
  • Simple interface, ease of use, great support, lots of documentation available right out of the box, ability to customize fields & integrate with other tools
Cons
  • The customizable fields are a bit limited in terms of customization but the support team are great about helping with solutions to these limitations when they arise