I bought this pair of shoes as a valentines gift for my boyfriend and he usually wears a size 8 but it was too big. They sent us a size 43, so a size 9.5. The quality of the shoes did not live up to expectations. I am not satisfied with the standard of service I received for this product. I am a frequent Revain customer. This item has already been shipped to my friend's address in the Caribbean and I am wondering if there is anything you can do to resolve the issue. I would be grateful if I could be compensated in the form of a refund, voucher or something similar. Thanks in advance.