Review on 👚 Poboola Women's Holiday Movie Watching Shirt Sweatshirt Xmas Long Sleeve Tops by Carlos Chan

This was a Christmas present for someone else. The sizing was definitely a lot smaller than expected (another shirt was purchased in the same size as this shirt from another seller and fit as it should with extra room. while this shirt fit about 1 1/2 sizes down). Anyway, I asked for a return. The seller offered a 40% discount and keep the goods for yourself. First of all, it was a gift. The recipient should not think anything too small. Second, why would I pay 60% for something that can't be worn? So I messaged the seller saying it was unacceptable and requested a full refund. I then received a message from the seller that he would refund my money. BUT I am responsible for the return shipping cost and will receive a refund after they send the item back. Very poor customer service in my opinion as I ordered a third shirt from another seller that didn't fit) and when I requested a refund from this particular seller they FULLY refunded my order immediately AND told me to keep the item , and apologized for the size issue. I would not buy this item I am reviewing again from seller as there should be no problem or question if return is required. This is called "customer satisfaction". And this concept should be understood by everyone involved in business.