The best thing about this program is it's flexibility to use in almost any web application you want. There are many options available which can be used for different purposes like creating reports or graphs etc. It has an easy interface so anyone with little knowledge will also get benefited from using it. I have not encountered anything negative while working with this tool but if there is then please let me know. This is my first time i am writing something positive about any product. So far everything seems good and no complaints at all. My current job requires us to create reports for various departments within organization. Using this we were able to easily extract data out of database tables and generate pretty nice looking reports.