I will not be returning this but it arrived a little damaged on ΒΎ of the corner. In general, the tree does not appear well processed. It's a little prickly. Looks good and that's picky I guess. As if there were no quality control. It was well packaged and the corners couldn't be that damaged in transit. As for the letters, the gold ones are a bit more brown than I expected. It's good, but I expected them to be more cheerful. You have to cut out the words which confuses me a little as all the normal letters are precut. It is excellent. I was glad I only had to cut out a few things. It was just weird. Another oddity is that a wallet was included. It's impossible for them all to fit in one bag and stay separate, so it's not clear why they bothered to even include one if they didn't offer enough for each individual colour/type. One last thing, it's too tight on the stand and feels like I'm going to scratch it when I put it there. It works best on two sides where the lines are vertical (so the words will be on the side if I put it like this), which is not what we're aiming for. I know these are minor things, but they detract from my overall experience. Knowing this, I wouldn't give it and I didn't intend to. I bought it for myself so I'm willing to forget about those things and keep it to myself. I wanted a functional double sided letter board and that's what I got. Albeit with hacky craftsmanship, but I think it was only about twenty bucks. You can't say that even from afar.
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